Golden Tiger Casino Terms and Conditions — Player Agreement (Canada)

The following Terms and Conditions govern the use of Golden Tiger Casino and form a binding agreement between you (the player) and Fresh Horizons Ltd. (the operator). By registering an account or accessing any part of the Golden Tiger Casino platform, you confirm that you have read, understood, and agreed to these terms in their entirety. If you do not agree, please do not use this website.

Last updated: 2026. These terms are subject to change. Golden Tiger Casino will notify registered players of material amendments via email. Continued use of the casino following notification constitutes acceptance of the revised terms.

1. Operator Information

Golden Tiger Casino is owned and operated by Fresh Horizons Ltd., a member of the Casino Rewards Group. The casino is licensed by:

Kahnawake Gaming Commission, Mohawk Territory of Kahnawake, Quebec, Canada
Malta Gaming Authority

Registered address: 989 Alness Street, Toronto, Ontario M3J 2J1, Canada.

2. Eligibility

Players must be at least 19 years of age to open an account and participate in real-money gaming
Players must reside in a jurisdiction where online casino gambling is lawful
Players from jurisdictions specifically excluded by the casino are not eligible
Employees, contractors, directors, and immediate family members of Fresh Horizons Ltd. and associated Casino Rewards Group entities are not eligible to hold player accounts

3. Account Registration and Security

Each player may hold only one account. Duplicate accounts will be closed without notice
All registration information must be accurate and up to date. Providing false information is grounds for immediate account closure and forfeiture of balances
Players are solely responsible for maintaining the confidentiality of their login credentials. Golden Tiger Casino staff will never ask for your password
Any unauthorised access to your account must be reported to customer support immediately
Golden Tiger Casino reserves the right to request identity documents (KYC) at any time

4. Deposits and Withdrawals

Minimum deposit: C$10
Minimum withdrawal: C$50 (C$300 for wire/bank transfer)
All withdrawals are subject to a 48-hour pending period
Withdrawals will only be processed to a payment method previously used for deposit, or to a verified bank account in the player's name
Full KYC verification is required before any withdrawal is processed
Golden Tiger Casino reserves the right to request additional verification documents at any time
Players may not withdraw funds that originate from bonus credits until applicable wagering requirements have been met

5. Bonuses and Promotions

All bonuses are subject to specific terms attached to each offer, including wagering requirements, validity periods, game restrictions, and maximum withdrawal limits
Only one account per household, IP address, or payment method is eligible for welcome bonuses
Golden Tiger Casino reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice
Any evidence of bonus abuse — including the use of multiple accounts, coordinated play, or exploitation of promotional terms — may result in account suspension and forfeiture of all bonus and associated winnings
Bonus funds are non-transferable and have no cash value until wagering requirements are satisfied

6. Fair Play and Game Rules

All casino games are powered by Microgaming's RNG (Random Number Generator) software, independently certified by eCOGRA
Golden Tiger Casino's published payout percentages are independently verified. Average RTP across the slots library is approximately 97%
In the event of a technical malfunction during a game, the game result is deemed void and the stake is returned to the player's account
Golden Tiger Casino reserves the right to void any game round where evidence of cheating, collusion, or software exploitation is detected

7. Responsible Gambling

Golden Tiger Casino provides deposit limits, session limits, cooling-off periods, and self-exclusion tools — accessible from your account settings
Players who self-exclude will have their account restricted for the selected period and will not receive promotional communications during that time
Golden Tiger Casino participates in the national self-exclusion programme and cooperates with other Casino Rewards Group properties on cross-casino self-exclusion where applicable

8. Privacy and Data Protection

Golden Tiger Casino collects and processes personal data in accordance with its Privacy Policy, applicable Canadian privacy legislation (PIPEDA), and the requirements of the Kahnawake Gaming Commission and Malta Gaming Authority. Player data is never sold to third parties for marketing purposes without explicit consent.

9. Intellectual Property

All content on the Golden Tiger Casino website — including game software, graphics, logos, and text — is the property of Fresh Horizons Ltd., Microgaming, or respective third-party licensors and is protected by copyright law. No content may be reproduced, distributed, or used commercially without prior written consent.

10. Limitation of Liability

Golden Tiger Casino and Fresh Horizons Ltd. shall not be liable for any losses or damages arising from: interruption or unavailability of the service; errors in game software not caused by the operator; losses arising from the player's use of bonus funds in accordance with applicable terms; or events outside the operator's reasonable control (force majeure). The operator's liability is limited to the return of the player's account balance where applicable.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws applicable in the Kahnawake jurisdiction, except where overridden by mandatory consumer-protection laws in the player's home province. In the event of a dispute, players should first contact Golden Tiger Casino's customer support team. Unresolved disputes may be escalated to the Kahnawake Gaming Commission or eCOGRA as the independent dispute resolution body.

12. Contact

For questions regarding these Terms and Conditions, please contact Golden Tiger Casino customer support via live chat (available 24/7) or email. Support is available in English.